Update Tuesday 12th August, 9.00 am.

New Zealand has officially moved level 2 nationwide, and level 3 in the Auckland area. We are still selling all products, while maintaining the Government guidelines to ensure we are keeping our staff, and our customers safe. For detail on this, read below. 

In addition to this, the borders into Queensland and Victoria are heavily restricted, resulting in long delays getting into these states. And with Level 4 lockdown in Victoria, only essential services are operating, and all deliveries have to be contactless. There are also no flights across to Western Australia from New Zealand, so parcels are now trucked out each day from Sydney.

We do ask that you allow for slower delivery, as the couriers will be affected by these restrictions. We will keep you as up to date as we can. 

As always if you would like any help or advice, or indeed have any advice for us, we are always delighted to chat.

Email us now: info@BrollySheets.com

Call: 09 271 2142

Facebook: @BrollySheets

Thanks for all your support during this time,

Take care, look after yourselves and loved ones

Diane

 

Update Monday 6th April, 12.20 pm

Our online store is open and shipping orders

We have just received word from the government that our products fall into the essential products category. This means we can open our distribution center and ship orders. All orders placed from last Wednesday the 25th (when we moved to pre order) will be dispatched as soon as possible. Getting your orders out is our utmost priority, while still complying with the isolation requirements to protect our team. 

Please expect to receive an email advising when your product has been dispatched. Please keep in mind there will likely be shipping delays due to the deliveries happening less frequently. We appreciate your patience and understanding.

 

What if I want to cancel or change my order?

We understand there is a lot of uncertainty around these times. But in order to get your orders out as quickly as possible we must ask for no changes to orders. We ask you to please be understanding that our team are all working from different locations, and any changes to orders are not simple for us, especially with only one person working in our warehouse to create and send out orders. Once again, we truly appreciate your understanding.

Take care, look after yourselves and loved ones

Diane